- SERVICE PROVIDER
Humber Teaching NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
Report from 9 May 2025 assessment
Contents
Ratings - Child and adolescent mental health wards
Our view of the service
We inspected this service on 04 and 05 of February 2025. This service was registered by CQC on 6 January 2020 and had not yet been inspected. Inspire is ran by Humber NHS Teaching Hospital NHS Foundation Trust and is made up of two units to support young people between the age of 13 and 17 who require inpatient care for their mental health. At the time of inspection only one ward- Orion, a 9- bed general admissions unit was operational. The second ward, Nova, designed as a psychiatric intensive care unit is no longer commissioned as a service and was currently going through a change of used with discussions around plans to re-purpose to extend the functions of the acute care pathway. We rated this service as good. The service provided a safe, purpose-built environment with skilled staff that delivered a range of therapeutic interventions for young people. Care records were detailed and showed that staff involved young people and their carers/guardians in decisions around care and treatment. There was enough staff to keep people safe and ensure therapeutic interventions were consistent. There was clear governance and oversight in place and the wider multi-disciplinary team were integrated into young people’s care. Policies and procedures were in place ensuring transitions and discharges were safe and effective. There was minimal use of restraint within the service.
People's experience of this service
We spoke with 3 young people and 4 carers. They told us that the staff were kind and caring. They said that they were involved in their care and treatment, including care planning. Young people were always involved in meetings and felt safe on the ward. Young people found that staff were helpful and always available when needed. They knew how to raise concerns if needed. Young people told us staff were skilled in helping them during times of distress. Carers were positive about both their own experiences and those of the young people. Relatives felt included and said that communication was consistently good. They fed back that the carer support group set up by the ward was very supportive. Relatives felt listened to and felt that the ward provided good access to education. The ward worked alongside family and young people to ensure discharges felt safe.