The Care Quality Commission (CQC) has published a report on Liverpool University Hospital NHS Foundation Trust’s leadership, as well as a report on medical care services at Broadgreen Hospital, following an inspection in January.
CQC carried out a well-led inspection as part of its continual checks on the leadership at the trust.
During this inspection, CQC found significant improvements and the well-led rating has improved from inadequate to good.
An inspection was also carried out in medical care at Broadgreen Hospital. This was the first inspection of the service, since Liverpool University Hospitals NHS Foundation Trust took over the running of the hospital. It has been rated good overall, and for being safe, effective, caring, responsive and well-led.
Karen Knapton, CQC deputy director of operations in the north west, said:
“When we visited Liverpool University Hospital NHS Foundation Trust in January, we were pleased to see that the trust had made significant improvements around its leadership since our previous inspection. At this latest visit we found a new leadership team, who were passionate about improving the quality of care for people and were aware of the trust’s challenges and risks, and it was clear they were taking action to address them.
“We heard that leaders had strong relationships with partners, and they were working together to meet people’s needs. Partners recognised that lessons are learnt at the trust when things go wrong, and people using services are receiving a good standard of care as a result.
“In medical care at Broadgreen Hospital, we found passionate staff, putting people at the centre of their care. They ensured people understood every part of the process, which helped them feel well informed about the care they were receiving.
“Our experience tells us that good leadership, means better care for people, which is what we saw here, and leaders should be proud of the improvements they have made. We look forward to visiting again in future to see their continued progress as they build on these positive findings.”
Inspectors found at the well-led inspection:
- The trust’s vision was centred around working together with partner health and social care organisations, as well as local communities to support people to live healthier and happier lives.
- Leaders learnt from complaints and shared them across the trust so staff could learn from them, to help improve the standard of care they were providing.
- The trust had effective processes in place for identifying and managing risks to people.
Inspectors found at the medical care inspection:
- People, families and carers were positive about the care and treatment they received.
- The service regularly reviewed incidents, and lessons were learnt, to prevent them from happening again.
- Staff worked well with multidisciplinary teams to provide person centred care and effectively plan for discharge or onward care.
The reports will be published on CQC’s website in the coming days.