Improving how we work

We're making improvements to the way we work, particularly following reviews by Dr Penny Dash and Professor Sir Mike Richards. Here we share news and updates about this work, as well as opportunities to get involved.

Latest news

An update on actions we're taking to improve

This update explains what we’ve done so far and what we're currently working on to address issues with our assessment processes and the technology we use, to enable us to get back to delivering effective regulation.

20 May 2025

Read an update on actions we're taking to improve

Update to our current scoring approach

An update explaining the hybrid approach that we're using to score and report findings for registered health and care providers..

19 May 2025

Read about our current scoring approach

Taking action on your feedback

We're continuing to make changes to make sure we can publish reports at a faster pace, increase the number of assessments we carry out, clear our backlog of registration applications and act promptly on information of concern.

26 March 2025

Read about our progress and what we're doing next
 

Help shape the CQC Way

Our work to reset and refocus on our purpose, values and way of working is continuing. Find out how you can get involved.

10 March 2025

Find out about the CQC Way
 

Taking action to progress stuck assessments

This update gives the current position on inspection report publishing, which in some cases has been delayed by technical issues.

18 February 2025

Read the update on inspection reports
 

Older updates

Other recent updates

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