Quedgeley House Dental Practice

Updated 10 March 2025

We carried out this announced on-site inspection on 14 April 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

Quedgeley House Dental Practice is part of Rodericks, a dental group provider. The practice is in Gloucester and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and dedicated car parking spaces outside the practice.

The practice had 4 treatment rooms. At the time of our inspection there were 6 dentists, 5 dental nurses (including 3 trainees), 2 dental hygienists, 3 receptionists and the practice manager. The team was supported during the inspection by a group compliance manager.

We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 trainee dental nurse, 1 dental hygienist, 1 receptionist, the practice manager, who is also the practice’s registered manager, and the group compliance manager.

Updated 10 March 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. The practice emailed feedback from 15 patients prior to our visit. On the day of our inspection, we saw patient feedback from a further 4 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients told us that when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.