- Independent mental health service
The Priory Hospital Dewsbury
Report from 17 December 2024 assessment
Contents
Ratings - Long stay or rehabilitation mental health wards for working age adults
Our view of the service
We rated the service as good. At our last inspection we rated the service as requires improvement. This was because we issued the provider with three requirement notices under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. These related to person centred care, dignity and respect and good governance. At this assessment we found the service had made improvements and is no longer in breach of these regulations. At this assessment staff effectively assessed and mitigated risks. Positive Behavioural Support plans were being used where needed, privacy and dignity of patients was being respected and an improved approach to governance meant that systems were operating effectively.The ward was clean and well maintained, blanket restrictions were managed based on individual risk assessments and these were reviewed regularly, learning from incidents was taking place and being shared and supervision and appraisal rates were satisfactory.
People's experience of this service
During our visit, we spoke to 5 patients on Hartley ward. Overall, the feedback from patients was positive.
Patients said that they were made to feel safe from harm and abuse. They said that the ward was clean and well maintained. Patients said that there were enough staff to support them but sometimes on a night shift there were a lot of agency staff, and this could make a difference to how they were able to interact with each other because they were less familiar.
Patients said that there were activities to get involved in but that they would sometimes like more options and for the activities to be better tailored to their needs. Patients said that they felt like they were involved in the development of their care plans and understood their treatment goals.
We spoke to 2 carers of patients from Hartley ward and their feedback was positive. They said that people were being well cared for, staff were responsive and involved them in treatment where necessary and they said that they felt patients' needs were being met.