- NHS hospital
Queen Elizabeth The Queen Mother Hospital
Report from 8 October 2024 assessment
Ratings - Maternity
Our view of the service
East Kent University Hospitals NHS Foundation Trust is one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people. The Trust provides local services primarily for the people living in Kent.
The Queen Elizabeth the Queen Mother Hospital (QEQM) is one of five hospitals that form part of East Kent University Hospitals NHS Foundation Trust. The maternity service at the QEQM hospital delivers approximately 2,500 to 3,000 babies each year. East Kent University Hospitals NHS Foundation Trust has another acute hospital with inpatient maternity services called the William Harvey Hospital.
We refer to women in this report, but we recognise that some transgender men, non-binary women and women with variations in sex characteristics (VSC) or who are intersex may also use services and experience some of the same issues
People's experience of this service
Women and any family or carers with them were all positive about the staff treating them with warmth and kindness and providing effective care and treatment. Records showed women were given the tests they needed promptly, and they felt staff were on hand if they needed them for help or support. Women said they did not feel anxious about raising concerns.