• Dentist
  • Dentist

Pemberton Dental Practice

655 Ormskirk Road, Pemberton, Wigan, Greater Manchester, WN5 8AG (01942) 223815

Provided and run by:
Pemberton Dental Practice

All Inspections

During an assessment under our new approach

We carried out this announced, on-site inspection on 7 May 2025.
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had systems to manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Pemberton Dental Practice is part of Rodericks Dental Partners, a dental group provider. The practice is in Wigan in Lancashire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice.
The practice had 4 treatment rooms. At the time of our inspection, the dental team consisted of 4 dentists, 1 dental hygienist, 8 dental nurses (including 1 trainee), 1 receptionist and the practice manager.
During the inspection we spoke with 2 dentists, 3 dental nurses (including the trainee) and the practice manager. One of the group’s compliance managers was supporting the practice.
Staff feedback forms were shared with the team ahead of the inspection, giving staff an opportunity to confidentially share their views about the practice. We received 4 responses, which were considered as part of the inspection.

12 March 2012

During a routine inspection

We spoke with patients attending for appointments who told us.

'I feel safe in their hands.'

'They always wear protective clothing and the surgery is very clean.'

'They always wear protective clothing and I have to wear a bib and glasses.'

'I have been coming here for years. I contacted the surgery today and they had a cancellation so they fitted me in. The staff are always approachable and polite."

'It is a pleasure to come here. I wouldn't go anywhere else.'

'The staff are very kind and caring, always chatty.'

'Appointments are generally made to suit the client. They always ring me up to remind me.'

'All my treatment was fully explained. They gave me a full instruction package for my continuing treatment. '

'I was able to get an appointment quickly as I needed urgent attention.'

'This was my first visit to surgery. I needed emergency treatment. I was asked to complete al the forms with my medication details.'

'They always check my mouth. It's the first thing they do when I am in the chair.'